Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | great customer service. Thank you for your great customer service. You exceeded my expectations. I was given helpful information during my phone inquiry. A great, professional service. I will be sure to recommend you to others! My package arrived ahead of schedule and was perfect. Thank you so much!
Sonia R, Edmonton | love my frame I absolutely love my frame. It fit my painting perfectly. Great quality product easy to deal with. Will gladly do business with again. After pricing different places you were more than competitive. Thank you so much.
Shahram, | Absolutely beautiful The print I have received is absolutely beautiful. I am recommending your service to all my friends!
George, Montreal |